CIT Data Center Servies Infrastructure Specialist (Information Technology)

The Infrastructure Specialist is responsible for the strategic design, implementation, management, and optimization of the organization's server infrastructure, virtualization environments, and storage solutions. This position ensures the reliability, performance, and security of physical and virtual servers, storage systems, and cloud services. The specialist will also engage in significant infrastructure projects, coordinating with IT staff, vendors, and business units to align infrastructure solutions with the organization's strategic goals and industry best practices. The role primarily involves working with Dell equipment for servers and storage.

Responsibilities

• Engage in the management and maintenance of complex physical and virtual infrastructure.
• Architect and deploy sophisticated physical and virtual server environments using VMware and Hyper-V.
• Design and manage high-performance enterprise storage solutions, including SAN and NAS.
• Ensure security procedures and backup strategies are enforced for server, virtualization, and storage infrastructure.
• Recommend and implement innovative improvements to existing infrastructure to enhance performance and efficiency.
• Implement sophisticated automation solutions to improve operational efficiency and reduce manual intervention.
• Engage in high-impact infrastructure-related projects from conception to completion ensuring projects are completed on time, within scope, and within budget.
• Maintain and ensure compliance with industry standards and regulatory requirements.
• Monitor and optimize server and storage performance and capacity, ensuring high availability, efficient utilization, scalability, and data integrity.
• Resolve complex infrastructure-related issues promptly and efficiently.
• Provide expert technical support and guidance to IT staff.
• Document processes and procedures for server, virtualization, and storage infrastructure.
• Document and share advanced troubleshooting processes and solutions.
• Coordinate with vendors and service providers to procure and implement necessary equipment and services.
• Participate in continuous learning and professional development, sharing knowledge with peers.
• Stay abreast of the latest industry trends, technologies, and best practices.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree is preferred.
• Experience in IT infrastructure roles.
• Expertise in server administration, virtualization technologies (VMware, Hyper-V), and enterprise storage solutions, with a strong focus on Dell equipment.
• Some experience with cloud technologies, particularly Azure and AWS.
• Proficiency in PowerShell scripting and automation.
• Exceptional problem-solving skills and the ability to work effectively under pressure.
• Excellent communication and interpersonal skills.

Work Environment

The Infrastructure Specialist will work in a dynamic office environment with occasional requirements to work after hours or on weekends to minimize downtime during critical maintenance or upgrades. This role may also require occasional travel to different company locations or data centers.

Reporting

This position reports directly to the IT Manager of Datacenter Services with significant interaction with management and key stakeholders.