Business Intelligence Analyst (Finance)

Description & Requirements

About Maximus

At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Saudi Arabia, Singapore, South Korea, and the United Kingdom.

Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people's lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus and their dedication to connecting citizens with the services they need from Government agencies.

Maximus Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Department Overview

Through technical expertise, information sharing, and fostering a continuous improvement culture, Business Performance leads programs focused on analytics, learning & development, quality management, and business strategy at Maximus Canada. We are able to achieve this by understanding Maximus Canada's business, developing our people, improving our processes, and ensuring we stay at the vanguard of business management. Fundamentally, we act as a mirror for the larger organization - enabling managers to make more informed decisions; and as a helping hand - supporting and engaging employees in the movement to "make things better every day."

Role Summary

The Business Intelligence Analyst plays a key and integral role in the delivery of successful BI and Analytics solutions to support and develop complex, cross-functional and enterprise-wide business intelligence solutions.

As a subject matter expert, the BI Analyst is responsible for writing and editing formal analysis reports, presenting insights, forecasting service demands, and coordinating related work assignments, timeframes and deliverables. The position models complex enterprise-wide data problems, discovers business insights and identifies opportunities through the use of statistical, algorithmic, mining and visualization techniques. In addition to using advanced analytics and database skills, this role is also proficient at integrating and preparing large, varied datasets, architecting specialized database and computing environments, and communicating results.

In this role, the BI Analyst identifies actionable insights, recommend solutions for multiple businesses and influence the direction of the different businesses by effectively communicating findings to cross-functional and enterprise-wide groups. The BI Analyst works with senior leaders and corporate decision-makers as a data-driven advisor and partner on strategic issues. The BI Analyst uses data analysis to generate data driven insights, create quality metrics and produce actionable recommendations for a variety of internal and external business partners.

The position will validate findings using innovative, iterative, and proprietary models and approaches, while defending assumptions and results with business counterparts, and supporting sound organizational decisions. Using statistical, algorithmic, data mining and visualization techniques, the BI Analyst works on the Analytics team, which collects, analyzes, and transforms data into business forecasts and insights for the organization. The team works in a fast-paced and dynamic environment, balancing multiple projects and deliverables. The goal of the Analytic Team is to provide customers with timely, accurate, and actionable information through the use of business intelligence, data science, and data visualizations.

Your typical week at Maximus

• Build data models and reports in BI tools - including scripting of joins and loads, dashboards, variables, expressions, thresholds, and alerting - to meet the needs of all Maximus Canada stakeholders.
• Create information and insights from data by integrating data from multiple systems and data sources. Understand the business environment and apply analytical and statistical methods. Support Continuous Improvement initiatives (across the enterprise) through analysis and measurement, development of best practices, which support enterprise-wide and customer business strategies and directions.
• Identify potential data sources and coordinate with IT to enhance data collection procedures to develop unique insights and custom solutions for customers and Maximus executives. Explore the data and discovers patterns, meaningful relationships, anomalies and trends. Escalate data integrity issues or concerns, as appropriate.
• Design standard and custom enterprise-wide dashboards and reports. Write and edit formal analysis reports, for review by executive and clients.
• Effectively communicate analysis and findings through visualizations, documents and presentations, to all levels of leadership for internal and external businesses, as well as third-party clients. Develop on-demand, self-serve reports, interactive dashboards, and advanced visualizations that allow business partners to make informed and timely decisions.
• Conduct analyses of functional business processes and functional requirements and participate in the development of business cases to support business process changes and/or IT projects. Coordinate project deliverables, monitoring status, and ensure tasks are completed within deadlines and approved policies, escalating issues as appropriate.
• Implement new statistical or other mathematical methodologies, algorithms and data models as needed to support descriptive, diagnostic, predictive, and prescriptive data modeling, analytics and reporting. Recommend the approval and selection of tools, standards, policies, procedures, data models, forms, structures, attributes and frameworks and mechanisms for data analytics.
• Oversee the development and implementation (i.e., testing, issues resolution, etc.) of new and modified systems. Verify, analyze and test results to ensure solutions meet business needs.
• Develop data stewardship and sharing policies and processes to monitor and analyze models, key performance indicators and data results. Recommend quality metrics. Ensure quality metrics are accurately documented and tracked. Creates and resolves data quality tickets, as needed.
• Partner with other functional teams such as Business Performance, Application Development, Infrastructure, and our data vendors across and outside of the organization to identify unsolved user and business needs resulting in data powered and visualization solutions that scale.

What you offer us

Knowledge Skills and Abilities

• Ability to work in a collaborative team and environment to meet external and internal business client needs
• Ability to prioritize, manage and execute multiple tasks and projects under tight timelines
• Strong writing, editing, and proofreading skills
• Proven problem-solving skills using sound analytical thinking and judgment
• Ability to mine and analyze data to reveal actionable insights
• Experience in requirements gathering and report design with a strong focus on UI/UX
• Excellent analytical, research, and data visualization software skills
• Ability to influence change and deliver analytical insights to internal and external stakeholders
• Effective data story-telling, communication, and presentation skills (written and verbal)
• Strong understanding of advanced statistics concepts, as well as descriptive, diagnostic, predictive, and prescriptive analysis
• Intermediate knowledge of Python and R is an asset

Other

• Must hold or be eligible for a Government of Canada security clearance

Education and Experience

• A Degree/Diploma in data science, computer science, engineering, mathematics, economics, advanced statistics or an equivalent combination of education and experience
• Minimum of 2 years' experience in PowerBI, additional BI tools are an asset (e.g., Tableau, Qlik, etc.)
• Up-to-date knowledge of business intelligence and analytics technologies, methodology and processes

What we offer you

We value your work, which enables us to continuously raise the bar on how we can best serve citizens worldwide. Maximus Canada offers the following:

• Competitive market-based salaries
• Comprehensive employer-paid benefits
• Generous paid time off package
• Group Retirement Savings Plan
• Hybrid and remote work environments in Canada
• Annual paid bonus based on overall company performance
• Employee appreciation events

We will be accepting applications until 11:59pm (PST) on February 07, 2025.

Please note that while all applications are appreciated, only those candidates selected for interview will be contacted.

(No Agencies, Please)

EEO Statement
Maximus is passionate about our employees and place their well-being at the center of our people strategy. We are committed and proud to build a workforce that reflects the communities we serve. We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, sexual orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.