Project Manager (Information Technology)
Advanced Utility Systems' Professional Services team seeks a talented and ambitious Project Manager (PM) to join our ranks. As a PM, you will play a pivotal role in surpassing the expectations of both new and existing customers, guiding them through every step of their projects, from needs assessment to flawless delivery and implementation. Acting as the primary point of contact for the customer, you will ensure project requirements and ongoing business needs deliver value on time and on budget. We seek an exceptional candidate who thrives on direct customer engagement, possesses a knack for creative problem-solving, and delivers an impressive track record of successfully navigating through complex projects while building strong relationships among stakeholders and delivery teams.
Join our innovative and forward-thinking team at Advanced Utility Systems, and become part of a dynamic division building extraordinary value for our utility clients and their customers. Embark on this exciting journey with us and make a meaningful impact in shaping the future of the utilities sector.
This project manager job allows you to work remotely anywhere in Canada. Travel availability required up to 50% throughout North America. Unrestricted ability to travel internationally (mostly within US, Canada, and Caribbean). A valid passport required for this role.
What your impact will be:
- Drive all aspects of the project delivery, including managing the scope of the project, schedule, budget, changes to deliverables, and effective communication
- Manage customer expectations and being accountable for the quality of the deliverables completed by the project team
- Provide team leadership; priority setting, decision making, and problem solving
- Resolve project issues and/or delays to reduce the impact on the client and ensure timely implementation
- Negotiate modifications and/or trade offs to project scope or delivery dates with client, based on project deliverables, contingencies and predefined acceptance criteria
- Explain implications of changes to project scope and / or priorities to client and management to ensure changes are understood and approved
- Manage change and risks to the project deliverables to reduce delays while limiting the impact on our customers and project timelines
- Provide updates to management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate
- Prepare and report on project forecast to management on an ongoing basis for all assigned projects
- Participate to ensure that milestones and work in progress are approved according to contract acceptance criteria, invoiced on time, and paid in a timely manner
- Perform project administration such as approval or routing of expenses, project time entry review, project plan updates, and invoice processing
- Understand and recommend process improvements
What we are looking for:
- 5+ years experience leading enterprise software implementations in a B2B context
- Experience negotiating resources and deliverables within a matrix organization and with third- party vendors
- Experience working in a PMO and with a formal delivery methodology
- Strong problem solving skills. Must be able to analyze information to make independent decisions quickly and effectively
- Proven financial acumen experience gained by managing projects valued at 1.5M to 10M
- Intermediate experience working with MS Suite of products (Project, Excel, Word, PowerPoint, SharePoint)
- Travel availability up to 50% throughout North America. Unrestricted ability to travel internationally (mostly within US, Canada, and Caribbean)
What would make you stand out:
- Local government / Utility sector software implementation experience
- PMP Certification
- Demonstrated understanding of cloud solutions and concepts
- French speakers have an advantage
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
Salary: competitive and commensurate with experience; salary expected between $75,000 CAD - $110,000 CAD.
About us:
Advanced Utility Systems, founded in 1997, provides Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. With more than 150 successful customer deployments across North America, Central America, South America and the Caribbean, Advanced has the experience required to deliver a successful implementation of mission critical CIS.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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