Senior Project & Clinical Transformation Manager, IC&CC (Healthcare)
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can't be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
View more comments from our clients and their family members.
Pay Range
Commensurate with Experience
Key Areas of Accountability
Focusing on successful delivery o high value projects while ensuring strong adoption and realizing benefits for the identified initiative.
Championing a co-design approach, the role ensures the voices of clients, families, frontline staff, and partners drive projects from conception to completion.
Focusing on adoption of tools and processes to drive sustainable and quality care delivery, the Manager assesses risk and proactively mitigates project and operational constraints while championing a future-proofing mindset.
Maintaining sustainable processes to keep stakeholders informed of projects' status, risks, execute mitigation strategies with a variety of stakeholders both internal and external to VHA.
Required Qualifications
• Bachelor's degree in a related health care discipline from a recognized university preferred
• Advanced degree, e.g. Masters Degree in Health Administration or Business Administration or equivalent ideal
• Project Management Institute (PMI) certification preferred or extensive project leadership experience required
• PROSCI Change Management Practitioner, Certified preferred
• A minimum of five years progressive leadership responsibility and project management, preferably in health-related sector preferred
• Demonstrated experience establishing and delivering complex projects within a large system and / or organization
• Experience leading and supporting project teams
• Extensive experience in supporting execution of large client/patient care projects that involve multiple internal partners and stakeholders and may rely upon the successful roll out of organization wide changes in standard operating practices, business process improvements methods
• Excellent project management skills, utilizing project planning techniques and project planning tools and templates, e.g., scope statements, requirement analysis, lessons-learned, Gantt charts, critical path analysis, etc.
• Well-developed knowledge of engaging with and supporting leaders within a health care setting to apply change and design approaches in supporting project execution and adoption of new business processes
• Proficient in developing collaborative plans with multiple stakeholders
• Demonstrated ability to manage conflict
• Ability to lead and motivate a cross-functional project team to deliver change with a focus on benefits realization
• Excellent communication skills, both written and verbal
• Ability to communicate complex information with clarity and precision, from staff to executive
• Highly organized with the ability to apply structure to manage and track multiple projects / programs of work
• Excellent problem-solving and critical-thinking skills
• Self-directed and able to work effectively with minimal direction in a fast-paced environment
• Experience in applying quality improvement methodologies to achieve outcomes is valuable (e.g., process mapping, value stream analysis, kaizen events etc.)
What makes VHA's compensation unique?
Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Career development opportunities
Employee and family assistance program
Wellness resources
Perks & discounts
Staff & service provider events
Accommodation and VHA's commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.
How to Apply?
Our online application should take about 5 to 10 minutes to complete.
VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.
Thank you to everyone who applies. We will review applications as they are received. We'll only be contacting those selected for further discussion.
In every role and at every level, we lead with purpose, build bonds that matter, and we're passionate about providing spectacular care.
