Operations Supervisor (Project Management)

Lynden International Logistics ULC a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry.

We encourage our employees to grow and develop within the company and believe our diverse workforce contributes tremendously to our success. Lynden offers many benefits for full-time employees including: Medical, Dental and Vision Insurance; an Employee Assistance Program; and Retirement Plans.

WORKING SCHEDULE: Afternoon Shift, Monday to Friday, 11:00AM - 7:30PM

REPORTING TO: Distribution Manager

POSITION DESCRIPTION:

• Schedule and allocate work to the hourly employees to ensure orders will be picked, packed and shipped in an efficient manner. This involves setting procedures to decide which orders to be dealt as a priority, which carrier to use, the time table for trucks coming in and out etc.
• In the case of returns, ensures that they are checked and stocked in accordance with clients' instructions.
• Maintain employees' attendance records. Makes sure the employment standards comply with the legislation, and conduct performance reviews.
• Train employees. Whenever necessary, conduct counseling with employees and maintain discipline.
• Plan staff requirements to meet future operational needs.
• Participate in improving the efficiency of the warehouse operations, i.e. reviews procedures, modifies equipment.
• Oversee the housekeeping of the warehouse, i.e. safety, security, machine maintenance, layout, stocking, inventory control of warehouse materials etc.
• Deal with unforeseen situations, i.e. requests for shipment of life saving drugs under emergency.
• On call 24 hours per day, 7 days a week for emergencies

SKILLS AND TRAINING REQUIRED:

• Good verbal communication with staff, giving clear and concise instructions. Ability to write clearly.
• Good labor relations skills to deal effectively with associates.
• Ability to make decisions within well-defined standard practices and procedures.
• Good analytical skills to solve inventory discrepancies.

EDUCATION AND EXPERIENCE REQUIRED:

• Secondary school diploma
• 2 years warehouse operations experience plus 3-5 years' supervisory experience.

Lynden International Logistics ULC is dedicated to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). During the hiring process if you require accommodation for disability, please advise Human Resources during the recruitment process.